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Human Resource Manager

In business for over 20 years, our ‘Best of Boston’ awards span over a decade. We are proud of our numerous awards and accolades as they are a testament to our talented team and our collective commitment to delivering world class service to our guests. We are looking to bring on a strong, detail oriented, and enthusiastic leader to join our familial culture. This role will lead the overall HR function, with a focus on the employee life cycle, compliance and benefits. 



  • Partners with management to support and make recommendations for resolution of employee relations issues
  • Own, manage and maintain all aspects of the recruiting process
  •  Facilitates and implements new hire orientation training programs for the workforce based on identified training needs and requested training program
  • Prepares and maintains accurate job descriptions and position titles
  • Writes and places advertisements, utilizing current appropriate media outlets (i.e. Internet job boards, job fairs, advertising in bulletins, industry publications, LinkedIn, Facebook, social media, etc.)
  • Partners with management across all location on performance management
  • Maintains human resource information system records and compiles reports from the database as needed
  • Maintains compliance with federal and state regulations concerning employment (i.e. DOL, OSHA, FLSA, Anti-Harassment/Discrimination, etc.) and stay current on employee laws and regulations
  • Responsible for the offboarding of employees, including employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
  • Maintain all Spa licenses and run any required reports on a regular basis
  • Performs all benefits administration to ensure compliance and administer the 401k in accordance with ERISA rules
  • Ensures the company paid time off programs are administered fairly and in compliance with company policy
  • Supports the Company’s retention efforts through creation of employee communication



  • Bachelor’s Degree in Human Resources or related business field preferred or 3+ years’ experience in a human resources position
  • PHR Certification and SHRM-CP Certification preferred
  • Valid driver’s license with acceptable driving record required



  • Minimum 3 years of experience as a proven generalist in a Human Resources Department
  • Knowledge and experience processing Payroll, specifically ADP
  • Exercise great degree of discretion with employee and confidential information
  • Possess high level of organizational skill, clear public speaking skills to address groups, excellent interpersonal skills, and ability to formulate and implement decisions
  • Strong customer service skills, including timely response to user’s inquiries and/or complaints
  • Proficient with MS Office and possess outstanding Excel, Word, and PowerPoint skills
  • Ability to work well independently and as part of a team
  • Ability to exercise flexibility, initiative, and good judgment
  • Ability to thrive in fast-paced environments and work rapidly to set priorities while still have high quality deliverables and strong follow through



  • Must be able to lift at least 10 lbs.; periodic walking or standing
  • While performing the duties of this job, the employee regularly works in an office setting and must be able to walk at the spa locations
  • Local travel to meetings, training and to different spa locations is required


Evaluations will be done on an annual basis. Salary increases are based on individual and company performance



Bella Santé is an at-will, equal opportunity employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This person will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. It is expected that the employee will work with others in the organization in a spirit of cooperation and treat everyone with respect and dignity at all times.

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