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MASSAGE THERAPIST

The Massage Therapist administers professional massage and body treatments to our guests.

SPECIFIC DUTIES AND RESPONSIBILITIES:


  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns and recommend appropriate treatment plan.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work, properly clean and restock room as required and complete Star duty when assigned.
  • Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
  • Have complete knowledge and understanding of all products offered.
  • Be prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Handle guests’ questions and concerns professionally and courteously.
  • Maintain a positive attitude and uphold company core values and Bella Santé commitment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • All FT New Hires must follow up with a minimum of 16 guests per month via email or phone; PT New Hires must follow up with a minimum of 8 guests per month via email or phone.

EDUCATION/LICENSES/CERTIFICATIONS:

This position must hold and maintain a current Massachusetts state license.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:


  • If an offer is made, employment may be contingent upon the successful completion of a CORI check.
  • Possess a general understanding of body treatments and massage modalities.
  • Possess ability to work without direct supervision and contribute to a culture of peer accountability.
  • Ability to work well independently and as part of a team.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Excellent communication and listening skills, as well as basic computer knowledge.
  • Capacity and commitment to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

SUPERVISORY RESPONSIBILITY:

This position has no direct supervisory responsibilities.

PHYSICAL DEMANDS:


  • This position is considered a physically demanding position.
  • This position may give several treatments during a workday. Using proper techniques is required.
  • This position must be able to stay on their feet throughout massage appointments.
  • Able to reach, bend, climb, grasp, kneel, push, pull and twist as needed.
  • Must read and write English in a clear and concise manner.

TRAVEL:

Local travel to meetings and training may be required.

PERFORMANCE STANDARDS:

Performance will be discussed with Direct Manager and/or Trainer on a regular basis.

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